Frequently Asked Q's


I just signed up on your newsletter but haven't received the email to confirm my subscription.
Thanks so much for signing up! Sometimes it could take up to 24 hrs to receive the email confirmation. Also, if you have a gmail account, please check your "promotions" tab and add our contact email: 


pandi[at]
pandithepanda [dot] com

to your contacts to ensure email delivery. If you still haven't received it, please contact us so we may add you in manually. =)

In stock and out of stock items?
Items that are readily in stock will be shipped out within 1-2 business days. If you received an email stating your item(s) is out of stock please allow 5-7 business day for your order to be shipped out or otherwise communicated with via email.

Payment


Our shop is setup with the extra security feature SSL encryption, so that you can shop with confidence!

Certification Authority: GeoTrust

We accept: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVERY. Payments can also be made using PayPal secure site. You do not need to have a PayPal account to purchase.


If paying with Paypal, your billing statement will show your purchase from "Fat Rabbit Farm," which is the parent company of Pandi the Panda.

     Official PayPal Seal


USPS Shipping

We ship domestic and international.

All orders are shipped via USPS standard/international shipping (2-5 business days for US and 1-2 weeks for international but this cannot be guarantee and may take up to 4-5 weeks due to Custom's regulation). For International orders, we do not cover any additional cost from Customs. If you need it sooner, we can make special arrangements, please email us first before making any payments.

pandi[at]
pandithepanda [dot] com
SaveSaveSaveSaveSaveSaveSaveSave